I believe in SPACL (Service Portfolio and Catalog Language) for it is focused on the service, on the people that use them. And it is in the middle of quite a lot of Service Management activities.
It is open, freely available and addresses hard problems for customer, service providers and vendors:
- Aims to define clearly what is a service and other too often conflicting Service Management core concepts
- Covers interoperability needs. It includes independent specification for service offerings, service requests. This is vital for cloud models, virtualization, multiple and changing supplier scenarios.
So. Visit them, get in. Help balancing it more for you (vendors “sparcled” it – someone had to!). Do something.