Archive for the ‘itilv3’ Category

ITIL v3 2011 edition: Official Glossary is out – a handy, free reference

September 9, 2011

InfiniteWisdom_by Ksionic_at_flickr

Infinite Wisdom by Ksioninc at Flickr - Some rights reserved

As before, this official Glossary is a quite useful and free reference on ITIL. You can get this on other languages here (on this post date the list included: Brazilian Portuguese, Simplified Chinese, German, Korean, Romanian, Russian and Latin American Spanish).

ITIL v3 2011 edition Glossary  [English]

Mush and Room #32: Extra! Extra! ITIL v3 2011 edition

August 3, 2011

Mush and Room #32: ITIL v3 2011 edition

ITIL v3 reloaded (the 2011 edition)

Mush and Room #25: Balance

July 21, 2010

MushandRoom-25-RuiSoares_21Jul10

Balance (between extremes)

Mush and Room #24: 7 step improvement

July 14, 2010

MushandRoom-24-RuiSoares-14Jul10

7 step improvement (CSI: Mush and Room)

Mush and Room #23: DIKW Model

July 7, 2010

MushandRoom-23-RuiSoares_7Jul10

DIKW Model (Room to improve)

Mush and Room #22: Continuity

June 30, 2010

MushandRoom-22-RuiSoares_30Jun10

Continuity (variations on a lightning disaster)

Mush and Room #21: A Process is

June 23, 2010

MushandRoom-21-RuiSoares_23Jun10

A Process is... (Ice cream flavours)

Mush and Room #20: Supplier Management

June 16, 2010

mushandroom-20-ruisoares-16jun10

Supplier supply me (Room winds up cooling Mush)

Mush and Room #19: Access Management

June 9, 2010

MushandRoom-19-RuiSoares_9Jun10

Access Management (Mush grants sea access to Room)

Mush and Room #18: Configuration Management!

June 2, 2010

MushandRoom-18-RuiSoares_2Jun10

Configuration Management! (Room really holds curlies)