Conferring after the call -by Jean-François Chénier, Some Rights Reserved - Attribution, Non-commercial
Steve Romero, wrote a comment over a podcasted interview on IT projects and initiatives failure, defending how three orchestrated disciplines can address the core People issue:
- Governance: Making sure the right people are accountable for addressing critical decisions
- Process management: The decision process is feasible and doable
- Organizational change management: Assuring people become comfortable and make their own the organization government processes, support business processes and human behaviour changes in order to make the most of technological solutions
Regarding the latter, Organizational change management, I call magic to the moment during a project when people adopt the subsequent change.
ITIL Blues 