Guru Watch #3 – Colin Rudd, The ITIL visual master

Colin Rudd has been around with ITIL since kindergarten (it takes time to hear it from his mouth… Go for the bit at 1h:43m:45s…). And it shows. He’s prolific on ITIL and ISO/IEC 20000 being responsible for ITIL books, training and consulting.

I’ve had pleasure of knowing him in person and he is a communicator (he can’t seem capable of saying no everytime we invite him to Portugal).

If you read Sharon Taylor’s Official intro book you’ll recognize his hand in the first diagram for every Service Lifecycle phase chapter. That’s no coincidence.

 For a taste of his writing and visuals look at the free ITIL v2 overview book.

Guru Watch #2 – Troy’s Blog

 

Troy DuMoulin, Director of Product Strategy for Pink Elephant has a way of putting topics in a clear and stimulating way.

And he does this for ITIL with his “Don’t Panic  Blog” (excellent! He’s a Douglas Adams fan).

He’s been focusing on IT Service and Service Catalog – wrote a book with Rodrigo Flores on Service Catalogs – but also on ITIL v3 (he has run all five core books).

One more for the blogroll. Check it at: Troy’s Blog. 

Guru Watch #1 – Serge Thorn’s IT Blog

Serge Thorn is currently in charge of IT Research & Innovation at Merck Serono International SA and maintains an excellent blog on IT Governance hot topic domains.

His analysis are thorough and focus on hot themes like SOA (look for it on ITIL v3) and Enterprise Architecture (Open Group’s TOGAF is one frameworks talked about).

Serge updates it regularly but not too often (thank God! Saves blog bandwith…) . Check it at: Serge Thorn’s IT Blog