Update for ITIL 2011 edition is here and still an essential resource An Introductory Overview of ITIL® 2011
It’s more like the previous pocket guide for ITIL v2 and even if it’s not a crash course base material for ITIL v3 Foundation I do recommend it as a summary.
Don’t miss it as a good handy reference. I wish I could put my hands on a paper version of this..
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ITIL Blues 
November 15, 2007 at 7:19 pm |
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December 18, 2007 at 3:14 pm |
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May 8, 2008 at 10:14 am |
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March 30, 2009 at 3:47 am |
http://www.ex0-101.com/itil-overview.html
April 23, 2010 at 10:37 am |
http://www.itilfoundations.com
January 10, 2011 at 12:05 am |
[…] ITIL v3 Overview – Excellent summary. And free… November 2007 5 comments 5 […]
September 11, 2011 at 3:59 pm |
Thanks! i had some spare notes taken from the net but this looks really Good. Now i only lack some test exams (for Java they are very easy to find…)