ISO/IEC 20000:2011 Diagram


ISO/IEC 20000:2011 Service Management System and its Processes diagram

ISO/IEC 20000:2011 Service Management System and its Processes diagram

This time you can have the ISO/IEC 20000:2011 diagram showing the current structure for this service management standard.

ISO/IEC 20000:2011 Processes Diagram (PDF – English)

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One Response to “ISO/IEC 20000:2011 Diagram”

  1. Dacey Lyle Says:

    Hi there! great post. Thanks for sharing some very interesting and informative content it is a big help to me as well, keep it up!!!

    Consultant of ISO20000

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