ITIL v3 2011 edition: Official Glossary is out – a handy, free reference


InfiniteWisdom_by Ksionic_at_flickr

Infinite Wisdom by Ksioninc at Flickr - Some rights reserved

As before, this official Glossary is a quite useful and free reference on ITIL. You can get this on other languages here (on this post date the list included: Brazilian Portuguese, Simplified Chinese, German, Korean, Romanian, Russian and Latin American Spanish).

ITIL v3 2011 edition Glossary  [English]

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