Here’s a take-and-share version of the previously mentioned ITIL
v32011 Processes throughout the Service Lifecycle. For a Visio version just email me (currently French – NEW! Thank you Richard Martin, English and Portuguese versions – keep them coming!).
[I’ve just removed the last spurious “Operations Management” entry. That’s a function. Also, I have a Portuguese (European) version. Volunteers for other languages? I can make them available from here. I’ve seen a version from Hong Kong (last page) broken link now…]