ITIL v3 – Rodrigo Flores on Service Operation

Rodrigo FloresRodrigo Flores has been a champion for the Service Catalog. He’s co-author of the Defining IT Success through the Service Catalog book with Troy DuMoulin.

He’s been doing lots of reading lately and started with the ITIL v3 core book Service Operation.

He posted his comments here.


One Response to “ITIL v3 – Rodrigo Flores on Service Operation”

  1. Service Portfolio and Service Catalogue and… – ITIL v3 | ITIL Blues Says:

    […] [Rodrigo Flores wrote a post that may help further on clearing up these Service Catalogue/Service Portfolio concepts.] […]

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

%d bloggers like this: