ITIL v3 certifications and Bloom Taxonomy (of Educational Objectives)

ITIL v3 Certification Levels versus Bloom Taxonomy of Educational Objectives cognitive domain levels 

ITIL v3 Certification Levels versus Bloom Taxonomy of Educational Objectives cognitive domain levels

With the ITIL V3 Qualifications Statement from APM Group we now have a Bloom Taxonomy for Educational Objectives that’s being used as a reference to understand the new three-level certification scheme proposed by the International Examination Panel.

The new ITIL v3 certifications are:

Basic Level – Similar to ITIL v2 Foundation

Management and Capability Level instead of ITIL v2 Practitioner and Service Manager

Advanced Level – A new certification level

From Bloom Taxonomy we get that:

Knowledge – Exhibit memory of previously-learned materials by recalling facts, terms, basic concepts and answers

Comprehension – Demonstrative understanding of facts and ideas by organizing, comparing, translating, interpreting, giving descriptions, and stating main ideas

Application – Using new knowledge. Solve problems to new situations by applying acquired knowledge, facts, techniques and rules in a different way

Analysis – Examine and break information into parts by identifying motives or causes. Make inferences and find evidence to support generalizations

There two other cognitive domain levels (Synthesis – Compile information together in a different way by combining elements in a new pattern or proposing alternative solutions; Evaluation – Present and defend opinions by making judgments about information, validity of ideas or quality of work based on a set of criteria) that I assume will be used for the new ITIL v3 Advanced Level.

Look at Benjamin Bloom information at Wikipedia and more information on Bloom Taxonomy here.


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