ITIL v3 Certification Levels versus Bloom Taxonomy of Educational Objectives cognitive domain levels
With the ITIL V3 Qualifications Statement from APM Group we now have a Bloom Taxonomy for Educational Objectives that’s being used as a reference to understand the new three-level certification scheme proposed by the International Examination Panel.
The new ITIL v3 certifications are:
Basic Level – Similar to ITIL v2 Foundation
Management and Capability Level – instead of ITIL v2 Practitioner and Service Manager
Advanced Level – A new certification level
From Bloom Taxonomy we get that:
Knowledge – Exhibit memory of previously-learned materials by recalling facts, terms, basic concepts and answers
Comprehension – Demonstrative understanding of facts and ideas by organizing, comparing, translating, interpreting, giving descriptions, and stating main ideas
Application – Using new knowledge. Solve problems to new situations by applying acquired knowledge, facts, techniques and rules in a different way
Analysis – Examine and break information into parts by identifying motives or causes. Make inferences and find evidence to support generalizations
There two other cognitive domain levels (Synthesis – Compile information together in a different way by combining elements in a new pattern or proposing alternative solutions; Evaluation – Present and defend opinions by making judgments about information, validity of ideas or quality of work based on a set of criteria) that I assume will be used for the new ITIL v3 Advanced Level.