Robin pointed us out the excellent ITIL v3 summary An Introductory Overview of ITIL v3.
It’s more like the previous pocket guide for ITIL v2 and even if it’s not a crash course base material for ITIL v3 Foundation I do recommend it as a summary.
Don’t miss it as a good handy reference. I wish I could put my hands on a paper version of this…
November 15, 2007 at 7:19 pm |
[...] entry. It’s a function. It’s 26 processes… no more counting. Check this post and this [...]
December 18, 2007 at 3:14 pm |
[...] may find the free Overview of ITIL useful for reviewing (take care – it’s not enough for exam [...]
May 8, 2008 at 10:14 am |
[...] have now found an overview document on the IT service management forum site via an entry in ITIL Blues. Something to add to my reading pile. Possibly related posts: (automatically generated)ITIL V3 Will [...]
March 30, 2009 at 3:47 am |
http://www.ex0-101.com/itil-overview.html