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ITIL v3 Processes along the Service Lifecycle Diagram

ITIL v3 Processes across the Service LifecycleITIL v3 Processes versus Service Lifecycle

Here’s a take-and-share version of the previously mentioned ITIL v3 Processes throughout the Service Lifecycle. For a Visio version just email me (currently English and Portuguese versions only).

 [I've just removed the last spurious "Operations Management" entry. That's a function. Also, I have a Portuguese (European) version. Volunteers for other languages? I can make them available from here. I've seen a version from Hong Kong (last page)...]

Possibly related posts: (automatically generated)

This entry was posted on October 13, 2007 at 3:26 pm and is filed under Diagram, Process, Service Lifecycle, itilv3. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

2 Responses to “ITIL v3 Processes along the Service Lifecycle Diagram”

  1. emanuel fernandes Says:
    October 15, 2007 at 10:33 am

    boas rui podias enviar-me a versão VISIO? é para converter para PDF num formato maior.

    btw: bom curso e bom formador! o v3 é realmente mais virado para administração/gestão, com mais processos e mais especifico do o v2. agora ando a ler material do v2 (como o guia de bolso) para me ambientar mais com os processos/serviços.

    um abraço,
    ———————-
    emanuel fernandes
    informatica
    secretaria-geral da presidência do conselho de ministros

  2. ITIL Talk Says:
    January 28, 2008 at 4:56 am

    Hi - I would be very interested in receiving a copy of the visio - thanks

    Will

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